Can you return a Brooks Brothers suit?

We will gladly accept a return of saleable merchandise in original condition within 60 days of purchase date accompanied by an original receipt.

What is the return policy for Brooks?

Returns center Take your Brooks gear for a 90-day trial run and if you aren’t satisfied, return them for free—seriously we mean it; no shipping or re‐stocking fee. If your gear is unworn and still in original packing, you have 365 days to return it to us.

Can I return Brooks Brothers without a receipt?

We happily accept returns or exchanges for gifted items that are within our return policy and accompanied with the gift receipt. If there is not a receipt available, a merchandise credit for the last retail price will be issued. You may return items to any U.S. Brooks Brothers retail store.

Can you return Brooks Brothers in store?

Return on your own: You may return item(s) to any U.S. Brooks Brothers retail store, Find a store location near you. If you have a question, we have an answer. Contact our Customer Experience Team at [email protected] or 1-(800)-274-1815.

How long does it take to get a refund from Brooks Brothers?

We will process your refund within 2 business days from when Brooks receives the return. Please allow up to 3 business days for your refund to appear in your account once confirmed via email.

Does ShopRunner do free returns?

ShopRunner is a membership service, which provides free 2-day shipping and free returns at any retailer in our network. For a full list of partners, visit

Can you return Brooks after wearing?

We offer free returns for refunds within 90-days of purchase if you don’t love your new Brooks gear – even after you’ve run & sweat in it! Any unworn items can be returned up to one year after purchase. To print the return label, go to our Returns Center, and enter your order number and billing zip code.

Can you return Brooks without box?

Apart from Faulty products, products purchased on can be returned to within 30 days of delivery if they are in their original packaging, unworn, unwashed and tags still attached.

Is ShopRunner a good deal?

Is ShopRunner worth it? If you own a card that includes ShopRunner membership – or can qualify for a free trial period with a PayPal membership – signing up for the service is a no brainer. You can save money on shipping fees and get your online orders quicker.

Does Brooks run small?

Compared to other brands, we most often find our shoes to fit slightly shorter. We recommend ordering Brooks running shoes 1/2 size to one size larger than what you wear in casual or dress shoes.

Is ShopRunner really free with PayPal?

ShopRunner is a subscription service that gives you two-day shipping and free return shipping at over 125 stores. The subscription usually costs $79 per year, but if you have a PayPal account, it’s totally free.