What is ATT trade in policy?
The AT Trade-in program allows you to turn in your old wireless phones and other devices to receive credit from AT for the value of the device or as part of an AT device offer. With our quick online process, it’s fast and easy! Answer a few questions to find out how much your device is worth.
Can you trade in a damaged phone to AT?
Does AT Accept Cracked Phones? Yes, if your old phone is cracked but you’d still like to trade it in, AT will accept it. Bear in mind, however, as with most other trade-in options, it will drop your device’s trade-in value considerably.
How long do I have to trade in my phone with AT?
within 30 days
Trade-in smartphone must meet AT Trade-In Program requirements and meet the minimum trade-in value requirements when AT takes possession of trade-in device. Must complete trade-in within 30 days from activation of new phone.
How long do I have to return my trade in to ATT?
Important FAQs
- Trade-in device must be mailed to us within 14 days.
- Take Home, Trade Later Program – You have 30 days to return the device to the nearest USPS.
- If you submitted a Trade-In online, you may receive an envelope and not a box.
- It can take 3 billing cycles before credit is applied to your bill.
Can I trade in an iPhone with a cracked back?
Checking your device condition Screen damage (LCD or display damage) voids all warranties and can’t be accepted.
What happens if Apple rejects trade in?
If you reject it, we’ll cancel the trade-in, return your current device, and charge the original trade-in value to your card. No matter what, we’ll send you email updates about the progress of your trade-in, so you’ll know what’s happening at every step.
Can I exchange my iPhone for a different color after 14 days?
Answer: A: Answer: A: If you are within the 14 day return period for a new phone, you return it for a refund and buy the color you want. if you are outside the 14 day return period, you can’t return or exchange the phone for a different color.
Can I exchange my iPhone for a new one?
If you’re ready to buy a new product at an Apple Store, you can bring your old device with you. If it’s eligible for trade-in, we’ll apply an instant credit at the time of purchase.
Can I trade my iPhone 7 for a iPhone 11?
Yes. When you buy your new iPhone online or in a store, you can trade in an eligible iPhone and get credit applied to your purchase.* You can also get an Apple Store Gift Card online or at an Apple Store when you trade in any eligible smartphone with Apple Trade In.