How do I ring 02?

If you have any questions about your policy, please call Customer Service: 0844 463 02 02….​For any other Pay Monthly questions, check our Pay Monthly help articles.​

Customer Service Number Charges
From your O2 mobile 202 Free
From a landline 0344 809 0202 Standard UK rate
From abroad +44 7860 980 202 Free†

Is 202 the number for O2?

Please get in touch with our Business Customer Service to discuss your options. You can do this by dialling 202 from your O2 phone or using our Contact us page. We can make various adjustments to the way we communicate with you and how we provide your contract, mobile phone bill, and more.

Is 020 numbers free on O2?

Calls to the Access Number are free from O2 mobiles. From all other networks and providers the call to the Access Number will cost your usual rate for a call to a normal 020 number. Your O2 Calling Card is valid while you still have the original credit you’ve paid for.

Is 0344 a free number?

A call to an 0344 number costs the same as a call to a normal home or business landline. All numbers that start with 03 are charged at the same rate as normal local or national landline numbers that start with ’01’ or ’02’.

What is O2 sim number?

You’ll also need the 13-digit Sim Serial Number (SSN) for your new sim, which begins 00. You’ll find this printed on the back of your plastic sim card or on your eSIM pack. To move your mobile number across to your new sim, sign in to My O2.

What is a 020 number?

London
020 is the national dialling code for London in the United Kingdom. All subscriber numbers within the area code consist of eight digits and it has capacity for approaching 100 million telephone numbers.

Who calls 020 numbers?

London residents
Recognised — An 0203 number (or any 020 number for that matter) is recognised by London residents, if not across the entire nation. The 020 prefix is granted to regular residents as well as businesses, making it one of the most memorable UK prefixes on the market.