How do I contact Turtle Beach?

For Customer Service, please contact: [email protected]

Will Turtle Beach fix my headset?

We do not offer a fee-based repair service as the cost of such a service would be higher than the price of a replacement item. All available replacement parts for all of our products are listed on our online store at Cables that are permanently connected to a headset are not replaceable.

Do Turtle beaches have a lifetime warranty?

(“VTB”) warrants to the original end-user purchaser (“Purchaser”) that the retail Turtle Beach hardware product herein (“Product”) will be free of defects in materials and workmanship for a period of one year (two years for Elite model headsets) from the date of purchase by the Purchaser (“Warranty Period”).

How do I fix my Turtle Beach mic?

Fix 1: Enable your headset mic for recording

  1. Right-click the Speaker icon on your taskbar then select Sounds.
  2. Switch to the Recording tab and find your headset device. If you don’t see it, right-click on the empty area then select Show Disabled Devices.
  3. Right-click the headset then select Enable.
  4. Click Apply then OK.

Where is Turtle Beach headquarters?

San Diego, CATurtle Beach Corporation / Headquarters

What state is Turtle Beach in?

Sarasota, Florida
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How do you fix a broken gaming headset?

The easiest method to fix broken headphones is by wrapping the broken parts with scotch tape after applying super glue between the broken portions, also you may use plastic cable ties to hold firmly the two brother parts, if it is a band cushion issue, then you can cut a sponge to fill the band code then wrap it with a …

Why is my Turtle Beach headset cutting out?

b) If the Settings are configured correctly and you are still having audio dropouts, power cycle the headset and transmitter (power the headset off, power it back on, unplug the transmitter’s USB connection, then plug it back in). In addition, make sure the headset is fully charged.

Who is the manufacturer of Turtle Beach headsets?

Under the partnership which began late last year, Foxconn is now fully up-and-running manufacturing Turtle Beach’s lineup of high-quality gaming headsets, as well as the Company’s first-of-its-kind hearing healthcare product for people with hearing loss, HyperSound Clear™, at their facilities in China and Mexico.

How long does Turtle Beach take to deliver?


Ground Shipping $9.99 FREE on all orders over $39 1-7 Business Days
Expedited $22.00* (VelocityOne Flight: $35) 2 Day Air (Mon-Fri)
Priority | Overnight (Signature Required) $43.00* (VelocityOne Flight: $55) 1 Day Air (Mon-Fri)

Why did my Xbox mic stop working?

Mic issues: If your friends can’t hear you, first make sure that your mic isn’t muted, then check in headset settings that Auto-mute is not set to High (try turning Auto-mute off). If that doesn’t fix the problem, restart both devices. You should also check to see if a firmware update is available for your headset.

Why did my Turtle Beach headset stopped working?

An outdated or faulty driver can cause a lot of problems. When your mic is down, you may want to update your audio driver to make sure it’s functioning properly. There are two ways you can get the right audio driver: manually or automatically. Manual driver update – You can update your audio driver via Device Manager.