Another Google Pixel 2 problem has surfaced, this time involving the Android Auto platform that connects Android devices with the user’s vehicle.
Google is not yet out of the woods with two high-profile issues involving the Pixel 2 and Pixel 2 XL, so the addition of the Android Auto problem is certainly not welcome news for the company.
Android Auto Crashing Randomly On Pixel 2, Pixel 2 XL
Pixel 2 and Pixel 2 XL owners have taken to Google’s product forums to complain about Android Auto crashing randomly on their smartphones.
On the Android Auto forums, user Tyler Stout narrated his experience with the Pixel 2 XL and Android Auto. He said that Android Auto kept crashing randomly in an over two-hour drive on his 2017 Ford Focus, and the only way to get the system back up is to unplug and re-plug the smartphone into his vehicle.
The crashes happen while using Google Play Music and Google Maps, and the Pixel 2 XL will recover from the crash sometimes right after plugging the smartphone back in and sometimes up to 30 minutes after.
Many users have since added reports of similar experiences to the thread, and the problem appears to be affecting both the Pixel 2 XL and the smaller Pixel 2. One distinguishable trend is that the users were not experiencing problems with Android Auto when they were using older devices, so the issue is likely connected to the Pixel 2 and Pixel 2 XL.
The problem does not seem to be related to any specific vehicle, and it appears for both Android 8.0 and Android 8.1 smartphones.
Google has not released an official statement on the matter but is hopefully already working on a fix. In the meantime, the best thing that affected Pixel 2 and Pixel 2 XL owners can do is to add their own experience in the thread on the matter. This will provide Google with more information to track down the problem and work out a solution.
Pixel 2 Problems Start To Appear
Owners have reported Pixel 2 XL burn-in problems, wherein images are being retained on the smartphone’s screen. In addition to the burn-in cases, other Pixel 2 XL display issues include dead pixels, green lines, black smears, and more.
Google stubbornly defended the smartphone’s screen but promised to release a Pixel 2 XL update that will solve the burn-in issue. However, just a few days later, another issue broke out involving the Pixel 2 XL, namely the poor audio quality of the videos that the device records.