OnePlus provides refunds for USB Type-C cables after a Google engineer made a criticism

OnePlus Accepts USB Type-C Cable Issue; Offer Refunds | MobiPicker

Android smartphone producer OnePlus stated today that between now until December 31 it will hand out refunds to individuals who purchase the USB Type-C cable of the company via its website. The offer emerges shortly after a Google engineer singled out that the cable did not hurdle specifications.

The Google engineer proudly criticized the product after seeing that it does not offer what the company promised, leaving OnePlus but no choice than to offer refunds.

In company’s post in an online forum today, OnePlus co-founder Carl Pei asserted that the cable works well with the OnePlus 2 smartphone, which is equipped with the cable once purchase is made. So there’s no need for the company to offer refunds for those cables. But problems will surface if people utilize the company’s USB Type-C cable with devices from host of other companies such as the newly rolled out LG Nexus 5X and Huawei Nexus 6P.

Here’s the statement made by Pei in the Pei’s forum post

“Our cable and adapter use a 10kΩ resistor, but according to version 1.1 of the Type-C port standard, these products should be using a 56kΩ resistor. The issue is that the cable and adapter are designed for a maximum of 2 amps of power, but the resistor will allow fast-charging devices to try to draw more power than a power source may allow. This could result in damage to the power source (third-party charger, USB port, etc.) if the device and power source do not have an internal mechanism to self-regulate the amount of power flowing to or from them.

“In the meantime, our team has already begun developing improved Type-C cables and adapters with 56kΩ resistors,” Pei wrote. “We’ll keep you posted when they’re ready for release.”

Feel free to visit Pei’s forum post for directions on how to obtain the refund.



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